The overall goal of
USAID’s Effective Governance Program, implemented by Development Alternatives,
Inc.
(DAI), is to
build more effective and competent public institutions that are accountable to
the public and respond to citizens’ needs. The program aims to improve
mechanisms of service provision; strengthen legal and policy formulation
processes; enhance the performance of targeted Palestinian Authority (PA)
institutions; and bolster accountability and oversight mechanisms.
DAI is seeking to
hire a number of competent candidates to join the project’s team:
Training
Coordinator. The coordinator should have proven practical experience in
managing all of the logistical and administrative work required to organize and
implement all training related activities implemented by the project.
Primary
responsibilities include, but are not limited to, ensuring travel arrangements
for trainers and participants, managing catering, coordinating training
vendors, scheduling and maintaining a training calendar, and gathering and
analyzing course evaluation and attendance data. He /She must ensure that
training facilities, training materials and equipment are in place and ready
for use.
Because of the
heavy interaction with participants and vendors, the ideal candidate should be
a detail-oriented, process-focused, creative thinker who can adapt to
multi-tasks; he / she needs strong communication and customer service skills to
modify training tactics mid-stream to adjust to various situations and audiences.
The Coordinator will report directly to the Training Manager.
Key
responsibilities of the Training Coordinator include, but are not
limited to:
• Ensures the
smooth and effective functioning of training related activities.
• Researches and
prepares training materials such as case studies, worksheet handouts,
presentations and other materials as required by each individual training
program.
• Provides on-site
logistical and administrative support at training events as directed by the
Training Manager and within a pre-set budget for each event.
• Secures and
manages training locations, including event space, catering, etc.
• Answers ongoing
project based communications inquiries on training requirements.
• Creates and
organizes training materials, timelines and work plans for each event,
including participant binders, handouts, and name tags; tracks participant RSVP
forms and keeps other databases as needed for different training programs, etc.
as directed by the Training Manager.
• Summarizes training
evaluation reports and provides outcomes to Training Manager.
• Maintains and
updates hard files and electronic files pertaining to training programs and
clients.
• Manages and
updates database of experts to be used in training programs.
• Tracks coaching
and technical assistance requests and activities for each training program.
• Assists in
utilizing adult learning principles and methodologies to facilitate training
sessions that stimulate, motivate, and engage participants.
• Assists in
designing operational tools and implements methods to monitor program
performance, demonstrating sensitivity to customer needs, expectations, and
satisfaction.
• Confers with the
Training Manager on policy matters and work problems; interprets policies and
procedures and explains their application within the
context of
training.
Qualifications and
Skills
• Must have a
bachelor’s degree in business administration or related field,
• Minimum of 3-5
years of full-time office experience in event management, event logistics, or
an equivalent combination of experience and education in a related field.
• Excellent
communication, presentation, and facilitation skills.
• Effective use of
technology and PC skills, including proficiency in Word, Excel, Outlook and
PowerPoint.
• Ability to
operate other related training aids is a plus.
• Ability to handle
multiple priorities and complete tasks/projects in accordance with stated
deadlines.
• Self-motivated
with strong organizational and time management skills.
• Fluency in
English and Arabic - written and oral.
Interested candidates
must submit their CV and letter of interest by Wednesday, June 26, 2013, at
RecruitmentEGP@dai.com. Please use the subject of your email to identify the
position you are applying for.
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