Position
Title: Receptionist Position Type
:Service Contract -full Time Location: Gaza Office Duration: 4
Months Department : Administration
Mercy
Corps is a non-profit, non-aligned, secular non-governmental (NGO) humanitarian
relief and development organization, registered in the United States and
Scotland with offices in more than 40 countries around the world, including the
West Bank and Gaza, where we the organization has been active in implementation
of relief and development programs for nearly a decade. Mercy Corps ‘WB / Gaza’
has staff based in East Jerusalem and Gaza City offices which implement programs
through the Palestinian territories.
PROGRAM/DEPARTMENT SUMMARY:
Mercy
Corps is currently implementing emergency relief programs for the benefit of
Palestinian people living in the Gaza Strip, including the provision of
emergency food and non-food packages to needy families. This position will
support these ongoing programs, and also multi funded jobs program which aims to
provide temporary employment opportunities to individuals from vulnerable
families, and also the provision of much needed services to the broader
community such as cleaning and light rehabilitation of public
spaces.
ESSENTIAL JOB FUNCTIONS:
-Monitoring of all visitors to the office; assistance to visitors by
providing directions and accurate information related to MC.
-Operation
and management of the telephone switchboard in accordance with appropriate
protocol.
-Places,
receives and routes a high volume of calls through an electric switchboard.
Supplies information to callers relays messages.
-Assist in
preparation for meeting in Video Conference Room and keep its facilities
prepared for all meetings.
-Weekly
check and test all lines.
-Maintenance of recording information in the system, solution of
minor technical problems, and reporting to telephone service provider for
regular maintenance and repair.
-Management and planning of the front desk
coverage.
-Collection and update of MC staff information on a monthly basis,
ensuring all data and information is correct and accurate.
-Monitor
MC staff members leaves (Annual, Sick).
-Assist
staff in performing clerical work.
-Keep a
long of security related actions and occurrences, report immediately to the MC
admin. officer all incidents that required action. In case of emergencies;
accident, fire, threat.
-General
administrative work (i.e. photocopying, sending faxes, etc)
-Perform
general administrative duties.
-Other
duties as assigned.
SUPERVISORY RESPONSIBILITY:
None
ACCOUNTABILITY
REPORTS
DIRECTLY TO: HR Assistant
WORKS
DIRECTLY WITH: N/A
KNOWLEDGE AND EXPERIENCE:
This
position requires demonstrated experience and skill in administrative &
communication support, basic office management, excellent verbal and written
communication skills in both Arabic and English, ability to multitask and
prioritize work efficiently. The position requires a person who is adaptable and
able to work under difficult or stressful conditions. Credentials and relevant
experience required for the position are as follows:
-Diploma
or BA University degree or any related field, with minor in administrative is
preferable;
-Excellent
organizational skills; accurate and detailed worker;
-Understanding of and experience with office administration and
management
-Good
written and verbal English language skills, and ability to prepare written
reports in English for management;
-Arabic
fluency essential;
-Ability
to work simultaneously on multiple tasks;
-Willingness and ability to work effectively with a wide variety of
people;
-Ability
to work as a part of a team and coordinate with project
personnel;
-Ability
to work with people from different backgrounds and
nationalities;
-Experience working with NGO with a relative
position;
-Possess
or acquire a good understanding of local and national political and security
issues.
SUCCESS
FACTORS:
-Ability
to work simultaneously on multiple tasks.
-Willingness and ability to work effectively with a wide variety of
people.
-Ability
to work as part of a team and coordinate with project
personnel.
-Computer
literate and strong organizational skills.
Qualified
persons are highly encouraged to apply.
Interested
candidates are encouraged to submit a one page cover letter and their CV by
e-mail to: gaza-jobs@ps.mercycorps.org no later than Saturday, April 27,
2013.
Only
short-listed candidates will be contacted. Please indicate in the email subject;
Receptionist-SC. No application will be accepted if the email subject is not
mentioned in the email subject line.
Please
apply separate application for each position you are interested
in.
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