CHF 
microfinance program-Ryada-that operates in the Palestinian Territories seeks to 
hire an IT assistant   in its Head Office in Ramallah City.
 Responsibilities:
-Protect data by performing 
weekly backup of Ryada’s server/network and monitoring and maintaining backup 
systems.
-Design, install and 
configure Windows based workstations and servers.
-Provide end users support 
for all LAN based applications.
-Monitor, diagnose, 
troubleshoot and correct PCs and related hardware and software 
problems.
-Identify and recommend 
hardware and software requirements and updates and assist on procurement of IT 
equipment
-Train Ryada staff on 
computer software and packages used by the institution.
-Install new PCs, 
peripheral hardware and system upgrades.
-Serve as administrator of 
loan tracking software including trouble shooting, upgrades, back up and 
auditing system information on a regular basis.
-Liaise with Ryada loan 
tracking software on issues related to the loan tracking system including 
implementing updates, bugs identified, and needed changes (in coordination with 
the General Manager, Operation Manager and the Database Manager).
-Maintain database 
including updating new users and authorizations as well as enter new 
products.
-Understand and know loan 
tracking software functionality and structure and operations 
manual.
-Identify, develop, and 
test new software and databases as needed for organization.
-Monitor technology 
innovations that will enhance Ryada’s operations.
-Develop new software 
systems and modules needed by Ryada.
-Develop & implement 
updates for currently in-house built software’s & modules   .
 Qualifications:
-Should be experienced in 
supporting Microsoft products, latest versions of Microsoft Windows & 
Office.
-Must have a strong 
familiarity With PC hardware, software and peripherals in a Windows 2008 server 
environment. Experience with centralized antivirus systems.
-Experience in advanced 
networking, firewalls, routers and VPN software is a plus.
-Experience in simple 
networking and networking protocols is a must.
-Must possess strong 
analytical interpersonal, and communication skills
-And have the ability to 
work with minimal supervision in a team environment.
-Previous experience in 
database development using Microsoft technologies, and specifically VB.net, C#, 
ASP.NET and MS SQL Server 2005 and 2008.
-Requires a Bachelor degree 
in Information Technology 
-Minimum 3 years of 
experience in systems (hardware and software) support.
-Strong experience in 
system analysis and processes re-engineering to improve system 
efficiency.
-Ability to write and 
maintain technical documentation.
-Ability to solve problems 
and troubleshoot.
Language 
Skills
Operationally fluent in 
both Arabic and English, in both speaking and writing.
Only candidates meeting the 
above qualifications will be considered. To apply, please send your CV and a 
cover letter to the following email address: Ryadavacancy@chf-pal.org or by fax to 02-2410592 no later than Tuesday 
12th of February ,2013.  Writing in the subject of the email IT Assistant 
position
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